William Willats set up Mr Willats’ Charitable Trust in 1858 to fund this work, ensuring everyone could hear about Jesus, regardless of their income or status.

160 years later, we are still sharing the good news about Jesus all across the UK with the poorest in society, who are often marginalised and excluded, through supporting Christian workers (Guides)who share our vision.

This work is funded by a sizeable property portfolio bequeathed by Mr Willats to the Willats Trust. The Charity manages the properties and uses the surpluses generated by rental income to fund the Grants that are given to Guides.

Role Title:  Team Administrator                Reporting To:  Interim Director

Purpose of role: The Team Administrator sits at the heart of team support and is involved in all areas of the Trust’s work supporting the team with general project management and by ensuring the efficient running of the office and maintaining effective administrative systems across the organisation.

Location:

Head Office at Basement, 19 Rivers St Bath. BA1 OAQ with some hybrid working .

Main Duties

Office Management

·       Managing the Trust’s correspondence including phone calls, emails, letters and packages

·       Taking responsibility for office contracts e.g. telephony, IT, Stationery etc

·       Overseeing the maintenance of office facilities and equipment

·       Updating the Trust’s website and social media platforms

·       Updating the Trust’s publicity materials

·       Preparation and processing of invoices ready for authorisation

Team Support

·       Providing administrative support to the Director including Diary Management

·       Setting up meetings, events, maintaining the team calendar

·       Supporting team members with project work as required

Governance Administration

·       Organising and arranging Board meetings

·       Typing, collating agendas and papers and ensuring they are circulated to relevant parties in good time prior to meetings

·       Minute taking and preparation

·       Working with Director to maintain Trustee and Board records

Property Administration

·       Assist the Property Manager with the administration of the Trust’s properties

·       Maintaining and updating Property Inventories

·       Maintaining and updating Lease documentation

Qualifications and Experience:

·       Minimum of one year’s office experience in a small office setting

·       Proven experience in a customer service setting

·       Experience of working in a team environment with shared goals

______________________________________________________________________

Knowledge and skills

Essential

·       Good levels of IT literacy with experience of using Microsoft Suite (Word, Excel, Outlook)

·       Strong communication skills especially in writing

·       Excellent organisational skills, with the ability to liaise with internal and external stakeholders

·       Interest in and commitment to the values, vision, aims and objectives of the organisation

Desirable

·       Interest in and knowledge of the current issues surrounding socio- economic deprivation

·       Interest in social media and a desire to develop skills in this area

·       Knowledge of Apple software and applications

Behaviours / Competencies:

·       Listens to internal and external stakeholder and acts appropriately

·       Offers fantastic customer service

·       Ability to work collaboratively

·       Understand the importance and the positive impact of efficient systems  and planning in a small organisation

·       Demonstrates great interpersonal and communication skills

·       A flexible and adaptable approach to work

·       Stays calm under pressure and offers the best solution

·       Builds professional relationships with external stakeholders who know you have their best interests at heart

·       Takes a proactive approach

·       Goes the extra mile, offers suggestion and ideas

·       Ability to maintain confidentiality of information in the course of duties.

________________________________________________

Prepared By:                                                            Date:

Director of Willats Trust                                       11 September 2023