Information for Tenants
We are presently carefully considering which maintenance items we will attend in person, in light of the present Corona virus pandemic. We ask that you still get in touch with all maintenance concerns or queries, especially if it is an emergency, in the usual way.
We still intend to send contractors where required, but we are taking care to only send them when necessary, for the protection of our tenants as well as our tradespeople. It may be that we discuss more items over the phone/or email to see if they can be resolved before we send someone to the property. We want to stress that we still want you to report any issues to us as usual.
We are sending the email below to all of our tenants as a pre-emptive measure, in case a visit by a Surveyor or tradesperson is required in future. Can you please look at the list and come back to us if you have any questions.
We will continue to monitor the situation and we will update the measures below as required.
Below is a list of measures that we will be taking in the circumstances that a visit to a property is required:
Please see the current Government Guidance for Landlords and Tenants: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/876500/Consolidated_Landlord_and_Tenant_Guidance_COVID_and_the_PRS_v4.2.pdf
Information for new applications
All applications are now open again. You are more than welcome to apply for a new grant. Remember the deadline for all Eligibility Quizzes are 16th December and 16th June each year. If you are eligible, we will invite you to complete the full application. The deadline for all full applications are 31st January and 31st July each year. If you have any further questions, please don’t hesitate to contact Meri Schoeman.